Troubleshooting 'Open Estimate Failed' Error in Sage Estimating - Server Connectivity Fix

Resolving 'Open Estimate Failed - Server Offline' Error in Sage Estimating

Issue:

See the screenshot below of the 'Open Estimate Failed - Server Does Not Exist or is Offline' error message. 

Resolution

1. From the workstation/server where Sage Estimating is installed, open ODBC 64-bit by typing ODBC from the start menu and select ODBC Data Sources (64-bit).



2. Select the Drivers tab, and note the version of the SQL Server Native Client 11.0 driver. {v2011.110.5058.00 - 05/15/2014} 




3. With a browser, navigate to the Microsoft download page for the latest Native Client.

Download link: Microsoft SQL Server 2012 Native Client - QFE

https://www.microsoft.com/en-us/download/details.aspx?id=50402

4. Complete the installation wizard to install latest Native Client driver.


5. With the Native Client driver updated, open ODBC Data Sources (64-bit) and confirm the updated driver version. {v2011.110.7001.00 - 08/15/2017}


Following these steps should resolve the 'Open Estimate Failed' error, enabling Sage Estimating to open correctly.



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