Sage 300 CRE: Why is the Reconciliation Status of an Entry Unchangeable from Cleared to Open When It Is Part of an Ongoing Reconciliation Process?

Why Can't Cleared Entries Be Changed to Open During Reconciliation?

Reason for Issue:

The particular entry has undergone reconciliation and the reconciliation process is still underway.

Solution:

  1. Navigate to the Cash Management Tasks menu and choose the Reconcile option.
  2. Pick the specific bank account and proceed by clicking OK.
  3. Acknowledge the message stating "There is a reconciliation in progress for bank account [Bank ID]" by clicking OK.
  4. Deselect the check box next to the relevant items and opt for Finish Later to complete the process.



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