Dealing with billing corrections in Sage Intacct Construction can be complex. This tutorial explores common issues and how to resolve them, focusing on time and material billing, project contract lines, and progress billing.
Issue: A common error is not assigning a rate table to the time and material billing type on your project contract line.
Solution: Ensure you have selected a rate table. Also, link cost codes to your project contract lines. Without these links, associated bills or entries using a cost code won't appear on the Generate Invoices screen.
Issue: Forgetting to mark the billable checkbox on project contract lines can lead to billing issues.
Solution: Always check the billable checkbox, particularly for time and material. Ensure a location is set in the project setup under the Additional Information tab.
Issue: If you set a maximum billing amount and reach this limit, it will block further billing.
Solution: Adjust the total revised price or switch to 'No Maximum' to continue billing beyond the set limit.
Issue: Not seeing all related costs due to maximum rows limitation.
Solution: Increase maximum rows in display options, especially for labor. Adjust visible columns as needed for clarity.
Issue: Misunderstanding how rate tables prioritize specific employee rates over general field rates.
Solution: The system will choose the most detailed criteria. For instance, if a specific employee rate is listed, it will be prioritized over a general field rate.
Issue: Customer rejection or the need to delete an invoice.
Solution: You can delete the time and material invoice, resetting entries for re-billing. For progress billing, delete the AIA to reset to the prior application.
Issue: Needing to adjust an invoice with a negative amount post-payment or closing.
Solution: Enter negative amounts in the Generate Invoices screen for progress billing. For time and material billing, use negative AP bills or credit card transactions, reflecting them in the next billing.
Issue: Incorrect labor time billed to a customer.
Solution: For post-payment corrections, duplicate the timesheet entry with negative hours and the current invoice date. If not yet paid, edit the time directly.
Check Rate Tables and Cost Codes: Always ensure your rate tables are set and cost codes linked to project contract lines.
Billing Limits: Be aware of set maximum billing amounts and adjust as needed.
Display Options: Modify display settings to ensure all relevant data is visible.
Billing Corrections: Use negative entries for post-payment corrections and delete or edit invoices as needed before payment.
Labor Adjustments: Correct labor time with negative entries or direct edits depending on the billing status.
For a comprehensive guide on addressing these common billing issues in Sage Intacct Construction, watch the full video tutorial on "Sage Intacct Construction: Common Project Billing Corrections" here. This video provides detailed steps and insights to effectively manage and correct billing processes.